g502 hero not recognizing in logitech gaming software

I tried doing both of these things a few times each, but nothing seems to be working for me. When navigating to the correct folder it still just told me my drivers for the mouse are up to date, and no further installation was needed. I also tried to go into my device manager, and manually get it to install the drivers for the mouse because under 'mouse and pointing devices' it was just showing for me as an HID-compliant mouse. I tried to uninstall the software, restart my computer, reinstall it, then restart again when the installation prompted me to do so, and that didn't seem to work. The software is able to detect my keyboard just fine, but my mouse never shows up in the bottom toolbar. I followed a few different instructions and nothing seems to be working for me. So I'm having issues with the gaming software not detecting the mouse I just got.

Thanks to you guys who tried to help me out in the comments :) They seem to have worked for some other people. If this solution doesn’t work for you, try the two I listed below previously. Any time I want to change settings I need to reopen the software as an admin, but the mouse saves the settings so i don’t really need to change anything past my initial setup at all. It picked up the mouse immediately from there. SOLUTION: I simply closed the Logitech gaming software, and reopened it as an administrator. I will leave this post for anyone in the future with the same problem. EDIT: a few days later, problem solved :).

G502 hero not recognizing in logitech gaming software